Welcome to the Cosmic Soup Podcast where we talk about everything senior living. The teams at 3rdThird Marketing and Culinary Coach will share business ideas around serving older adults and cover a variety of topics including dining, marketing, operations and more. We'll also interview industry movers and shakers so you can get some different insights and perspectives into issues we all face. Fun and informative, Cosmic Soup will help your community to be successful and innovative.
Episodes
Friday Feb 21, 2020
Cecil Rinker, Operations Genie (Part 1) - Workforce in Senior Living
Friday Feb 21, 2020
Friday Feb 21, 2020
We're joined today by Cecil Rinker, whom Cynthia has dubbed "The Operations Genie." And for good reason: Cecil has spent 23 years in the senior housing industry, where he has been able to purse his passion for operations and employee relations.
In part one of a two-part episode, Cecil discusses the challenges with workforce in the industry and shares some insights on how improving employee relations can lead to better retention, improved performance, increased morale, and how all of that affects a community as a whole.
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